Aqui fica a história contada na primeira pessoa, Piotr Karczemski.
Alguns pontos interessantes da sua longa batalha,não quero imposto m$…
polishlinux.org » How to get a refund for Windows in Poland?
In the meantime, I contacted Microsoft once again, with a (supposedly) tricky question, if the breach of the OEM Manufacturers License (especially the point where the manufacturer is required to comply with the EULA) by Lenovo, does invalidate their agreement and thus renders all the software they’re selling – illegal. My letter was subject to analyse by Microsoft’s lawyers for over 6 weeks, and I bet they had some trouble with it.
polishlinux.org » How to get a refund for Windows in Poland?
All the process took 10 months, some noticeable amount of photocopying, 52 emails and a few postage stamps, but turned out to be satisfactory 🙂
polishlinux.org » How to get a refund for Windows in Poland?
Summarizing, I give you a few useful tips for these, who decide to return the Microsoft Windows for a refund:
* It is rather not useful to phone the manufacturer, the retailer or Microsoft – would cost you money and nerves – write emails rather.
* You might shoot a photo documentation of declining the license, but that is not required.
* The most important letters to the manufacturer or the retailer are best to be sent with Recorded Delivery, return receipt is recommended too.
* If the licensing sticker is made of paper, it could be damaged very quickly (I recommend to photocopy it and not keep the laptop on your knees in the mean time).
* If you’re asked to return the licensing sticker, do not rip it off yourself (it is protected) – let the retailer do it.
* The Office of Fair Trading and Consumer Protection isn’t going to help much.
* Have patience, more patience and lots of patience
Filed under: micro$oft, Monopoly, nao.quero.impo$to.m$ | 2 Comments »
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